“What is one thing that everyone can do to elevate their game, like right now? So, one thing that I would encourage you to think about is what’s been your biggest takeaway in the last 24 hours? So, a moment ago, the question was asked by Claudia, who was sitting here in the middle, what is one process that you can improve as it relates to the customers that you serve? I hope you caught that and that you will own that and say, here’s what I can do right now. That’s professional. Personally, what would it be like to get up 15 minutes early? I know some of you are traveling overseas, but starting next week, getting up 15 minutes early. Focusing that time just on you. That’s something you can do right now.”
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